Pretium - Customer Survey

Company Name
Your Name
Address
City, State, ZIP
Which Pretium Packaging location supplies you products? (If multiple Pretium locations service you, please complete a separate survey for each location)	Anaheim Peru Hazleton Pointe-Claire Hermann Seymour Muscatine St. Laurent Nashua St. Louis

	Please rate Pretium Packaging in the following areas: (1=Do not agree, 2=Somewhat disagree, 3=Agree, 4=Somewhat Agree, 5=Strongly Agree)

	1. Has the ability to produce a wide range of custom products	1 2 3 4 5 NA
	2. Consistently produces products meeting your quality standards	1 2 3 4 5 NA
	3. Has helpful and responsive customer service representatives	1 2 3 4 5 NA
	4. Has sales representatives who are informative and helpful	1 2 3 4 5 NA
	5. Consistently delivers orders on-time	1 2 3 4 5 NA
	6. Has the ability and competence to assist you with product development and bottle design	1 2 3 4 5 NA
	7. Is skilled in the area of decorating and labeling services if applicable	1 2 3 4 5 NA
	8. Is competitively priced	1 2 3 4 5 NA
	9. Provides overall good value (quality and service)	1 2 3 4 5 NA
	10. Is very responsive to your needs/requirements	1 2 3 4 5 NA

	If you could suggest two or three key things that Pretium Packaging could do to improve their service to you, what would these be?

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	What would Pretium Packaging need to do to gain more of your business and become a preferred supplier?

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	Do you have any final comments on Pretium Packaging’s current capabilities, and/or performance in serving your needs?

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